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Important information

If you are scheduled for disconnection of water/sewer service do not make a payment online after 8:00AM on the scheduled disconnect date to potentially avoid disconnection fees or being disconnected.  


Processing fees apply to Mastercard/Visa and E-Check payments.  Fees are as follows: 

  • Mastercard/Visa Payments Up to $100 add $2.50 to payment amount.

  • Mastercard/Visa Payments Over $100 add 2.5% to payment amount.

  • Pay By Phone with Mastercard/Visa up to $100 add $2.90 to payment amount.

  • Pay By Phone with Mastercard/Visa over $100 add 2.55% to payment amount.

  • E-Checks (per $500) add $1.75 to payment amount.


Online Portal:


Putnam Public Service District has migrated to a new and improved customer portal effective July 6, 2023. 

  • Review billing statements 24/7.

  • Access up to 13 months of statements.

  • Print statements.

  • Pay electronically. 

  • Sign up for Mastercard/Visa or E-Check AutoPay.

  • Make a one-time Mastercard/Visa or E-Check payment.

  • Schedule payments for a specific date.

  • GO GREEN and sign up for E-Billing!


Pay Your Bill:


Pay by Phone

  • Call 304-757-6551 (Option 2) to pay with Mastercard/Visa or E-Check during regular business hours.  After 4:00PM call 304-220-8220.

  • You must have your account number and the zip code listed on the account.

Pay Online

  • Make a one-time Mastercard/Visa or E-Check payment.

Pay by Mail

  • Send check payment along with stub to:  Putnam PSD, PO Box 860, Scott Depot, WV 25560

No cash, staples or paperclips please.

Pay in Person

  • Our Business Office is located at 136 Carls Lane, Scott Depot, WV 25560.

  • Check/money order, cash, Mastercard/Visa, E-Check accepted.

  • Drive-thru open 8:00AM to 4:00PM, Lobby open 10:00AM to 4:00PM, Mon-Fri.

  • Drop boxes conveniently located outside and at drive-thru.  No cash please.

Other Pay Options

  • Sign up for Pre-Authorized Payments through the Business Office by completing a form and providing a voided check.

  • No processing fees or late fees. 

  • Processed the same day each month.

  • Set up automatic bill pay through your bank.

  • No processing fees.

  • Allow 5-10 business days for posting to your account.

If you have questions do not hesitate to contact a Putnam PSD customer service representative at 304.757.6551.

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