Important Information

If your water or sewer service is scheduled for termination, do not make payment online after 8:00 AM
on the termination date to avoid possible termination of service and reconnection fees. If service is
terminated, service will be restored in accordance with West Virginia Public Service Commission Rules
and Regulations after all reconnection requirements are met.

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Pay Online
• Make a one-time payment with Utility Quick Pay or Login to your account
• 2.95% Card transaction Fee; $1.95 eCheck transaction fee

Pay by Phone
• Call 1-800-Coming Soon!
• New Account ID and 4 digit WIPP PIN (security code) number required

Automatic Withdrawal (ACH)
• Complete ACH form
• Attach a voided check or verification of bank routing and checking account number on
your financial institution’s letterhead
• Return it to the business office
• Payments are processed 10 days prior to due date

Pay by Mail
• Mail payment and stub to PO Box 860, Scott Depot, WV 25560

Pay in Person
• 136 Carls Lane, Scott Depot, WV 25560
• Drive-thru 8:00AM to 4:00PM
• Drop box available 24/7

Electronic Banking
• BillPay through your bank allowing 7-10 business days to post to your account

Online Portal
• Login to your account by clicking on My Account
• View account information 24/7
• Print billing statements
• Schedule payments

• GO GREEN and sign up for E-Billing!

If you have questions do not hesitate to contact a Putnam PSD customer service
representative at 304.757.6551.