Important information

If you are scheduled for disconnection of water/sewer service do not make a payment online after 8:00AM on the scheduled disconnect date to potentially avoid disconnection fees or being disconnected.  

 

Processing fees apply to all Mastercard/Visa and E-Check payments:

• Mastercard/Visa Payments Up to $100 add $2.50 to payment amount.

• Mastercard/Visa Payments Over $100 add 2.5% to payment amount.

• Pay By Phone with Mastercard/Visa up to $100 add $2.90 to payment amount.

• Pay By Phone with Mastercard/Visa over $100 add 2.55% to payment amount.

• E-Checks add $1.75 (up to $500) to payment amount.

 

Online Portal:   

Putnam Public Service District has migrated to a new and improved customer portal effective July 6, 2023. 

• Log in to your account by clicking on Pay Your Bill.

• Review billing statements 24/7.

• Access up to 13 months of statements.

• Print statements.

• Pay electronically.   

• Sign up for Mastercard/Visa or E-Check AutoPay.

• Make a one-time Mastercard/Visa or E-Check payment.

• Schedule payments for a specific date.

• GO GREEN and sign up for E-Billing!

 

Pay Your Bill:

Automatic Withdrawal

• Complete ACH form, attach voided check, and return to the Business Office.

• Avoid processing fees and late fees.

• Processed the same day each month.

Pay by Phone

• During regular business hours call 304-757-6551 (Option 2).

• After 4:00PM call 304-220-8220.

• You must have your account number and the zip code listed on the account.

Pay Online

• Log into your account to make payment.

• Click on ‘Pay Now” to make a one-time using your account number and last name.

Pay by Mail

• Send check payment along with stub to:  Putnam PSD, PO Box 860, Scott Depot, WV 25560

Pay in Person

• Our Business Office is located at 136 Carls Lane, Scott Depot, WV 25560.

• Check/money order, cash, Mastercard/Visa, E-Check accepted.

• Drive-thru open 8:00AM to 4:00PM, Lobby open 10:00AM to 4:00PM, Mon-Fri.

• Drop boxes conveniently located outside and at our drive-thru. 

Electronic Banking

• Set up automatic bill pay through your bank.

• No processing fees apply.

• Allow 5-10 business days for posting to your account.

If you have questions do not hesitate to contact a Putnam PSD customer service representative at 304.757.6551.